Got a question? We like answering them.
Q: What happens if I don’t want a Site Plan with my Floor Plan?
Q: How long does it take for you to deliver the goods?
Q: If a Designer doesn’t need to go onsite to measure is the Floor Plan any cheaper?
Q: How come you don’t include the block size on this townhouse?
A: Normally we're happy to include preferences, but typically in the case of townhouses or duplex properties where the exterior isn't on title it's something we don’t include to avoid getting you into hot water about representing the property.
Q: What if I need to make a few tweaks to a PDC Floor Plan?
A: We want to ensure the integrity of our designs remain intact so that all of our clients, including you, can have a product they can be proud to showcase to the market. We’d kindly ask that you don’t alter our designs in any way. Our design hearts break just a little if we see someone trying to take creative liberties into their own hands. Just let us know if there are any changes you’d like to make instead of making any changes on your own.
Q: Can I reuse an existing PDC Floor Plan in my campaign?
If you come across an existing PDC Floor Plan for a property, the PDC Studio can organise to have the design updated to meet our current style guidelines and your branding. Not only will you have the most up to date design (win!), but then you’ll also have usage rights to legally use the Floor Plan in your campaign (win!).
Q: If I paid for the Floor Plan, does that mean I own it?
A: The short answer is no. Paying for a PDC Floor Plan grants you usage rights but not copyright or ownership rights.Usage rights are where permission is given to use the Floor Plan created for the purposes intended in marketing of your particular property campaign.
Q: How come the floor area sizes are different to another Floor Plan I’ve seen for this property?
A: We always put our best foot forward to gather measurements as accurate as possible & do have to make some design assumptions with external wall thicknesses, voids & potentially how the developer calculated the area sizes at the time of the design.
Unfortunately, the standard of other real estate marketing Floor Plans is set rather low & just aren't reliable enough particularly when it comes to floor areas sizes or dimensions. This is why we aren’t able to use those to guide our design process to ensure we maintain the highest design quality possible.
Like everything it’s important to think about things in the right context: different plans are created for different purposes and for different reasons. Understanding what each document function is, will avoid confusion as they do not necessarily adopt the same conventions, nor are they required to.
Q: When is it a good idea to add furniture to a Floor Plan?
A: A Floor Plan can be a great opportunity to showcase the way you want buyers to perceive the property. We recommend adding furniture in some cases like the Developer Design Series or Bespoke Design Projects.
Q: Do the room labels always match the way the property is currently set up?
A: Not necessarily... Our expert Designers take time to respond to the individual property and strategize with the whole team on room labels for every single Floor Plan that leaves our PDC Studio. A Floor Plan can be a great opportunity to showcase the way you want buyers to perceive the property. It's a case by case scenario so have a chat with us about your property if you have a preference on specific room labels.
Q: What’s this I hear about Property Partners getting the special treatment?
We like to think of our Property Partner program as our way to say thanks for your loyalty. Being a Property Partner means that you enjoy preferential pricing compared to the public, along with the choice of a free extra (Site Plan or Location Map) to accompany every Floor Plan and priority booking!
Q: How can I fix up my invoices?
Q: Is it still safe to do an onsite measure?
Q: What should I tell my vendors in advance of an onsite measure right now?
If you have any other questions regarding
Covid-19 we're happy to answer.